Frequently Asked Questions

Where in the world is Bali?
Bali doesn't need any introduction, is one of the most popular island in the world. The minutes you arrive at the airport you will feel on Holiday already, but just incase you need to know more about this magical island: It lies about 3 hours flight away from Kuala Lumpur or around 2 hours from Jakarta. The capital of Bali is Denpasar, and there are many international flights to Denpasar (DPS) from Australia and most European cities. From Japan and the US. Even the low budget airlines now are flying daily to Bali, such as Air Asia (Malaysia), Jetstar and Virgin Blue (Australia & New Zealand), Value Air, Tiger Airways (Singapore) to name, out of the many available. Further there are even direct flights from Moscow (with Transaero) and from Japan (with Jalways). Most tickets can be booked over the internet without a problem.
What are the requirements for tourists visitng BaIi?
Visas are available on arrival for most nationalities at a cost of US$10 for 7 days or less or US$25 for more than a week. They will accept any currency, but it is best to have $US if you can. Passing through Denpasar Airport is relatively painless, porter is available if you need any help with your luggages. In 2005 the official rate was Rp 4000/bag (about US$0.40) There are ATMs(cash points) next to the baggage reclaim area in the International Terminal where you can withdraw money. They accepts most credit cards ( Amex , Visa, Master card etc ). As there are no ATM in the vicinity of the Villa (the nearest one are in Klungkung, Padang Bai or Amlapura about 30 minutes driving) and most transaction is expected to be paid by cash (shops) we recommend that you this as you arrive. Once you exit customs, a driver from Villa Anjani will be there waiting for you with a sign (if you have arranged an airport transfer through us) and will take you to your vehicle and help you with your luggage. Another local government regulation is for tourist to provide a copy of their passport/ Identity Card (each one of you) to be registered in the local tourist centre for safety and security reason. The Villa will cover the cost of registration, all you have to do is to give our staff the copy of your passports.
How to get there?
We can arrange the transport for you, I will contact the driver to meet you at the airport on your arrival. One way trip from Denpasar Airport to Candi Dasa Anjani Villa area) will cost you Rp.350.000,. for a mini van, enough for a family (4-6 pax) with reasonable amount of luggages, which you can pay cash directly to the driver. Alternatively is you wish to organize your own transport the directions are:
From Denpasar (Bali) Airport follow the signs to Denpasar (not Kuta) this will take you onto a large dual carriageway bypassing Kuta and heading north. This road now goes direct to Candi Dasa. Map that direct you to the Villa can be obtain from our website, under Map & Location. It should take you about an hour and fifteen minutes to reach Villa Anjani from Denpasar Airport, or about 40 minutes from Tulumben if you are coming from the East.
How and what do we eat?
Food is quite easy to obtain around the Candi Dasa area, but they are very basic. UHT milk, cornflakes cereal, frozen bacon, frozen butter etc.The local shop also carries general soft drinks and beers. I suggest you to stop over at the supermarket in town before you head to the villa to shop for your supplies, we normally do this, the driver will be happy to do a little detour for an extra Rp.50.000,. Our normal stop would be Bali Deli (very nice and well stocked supermarket), Carrefour (better supplies then the one in KL, they have nice selection of fresh bread and imported food and quite a good selection of wine and cheese). If you don't like the taste of UHT I suggest you to buy your fresh milk in town. Greenfields Milk is quite a good brand to choose. We also like Bon Maman brand for jam and marmalade. Imported goods are quite expensive but they are available.
Let me know if you need further assistance for shopping.
The staff are able to cook a simple breakfast like scrambled eggs, omelette, pancake and as they are Hindus they have no issues with pork.
As for lunch and dinner, you can either going to the restaurants in the area which we find quite good.
Amarta: walking distance, very nice Garlic butter Prawn
Vincent: international and local food, provide transport;
Alila Hotel: quite expensive but nice setting and food, I'm not sure if they provide free transport;
Amankilla Hotel: very expensive but very nice especially the ambiance
TJís Cafť: is situated next to the Water Garden Hotel and has a refreshing and relaxing atmosphere set around a shady tropical garden with 40 comfy seats. The dishes on offer are Mediterranean, European, Indonesian, Asian and California wraps.
48 : offer a mix of Asian Fusion and French Food, located in Candi Dasa.
Seafood Barbecue can be arrange with advance notice. The cost is depend on what you order. The seafood supplier has a list of items that you can choose, from lobster to squid, crabmeat to snappers, 20 % of the total cost will be added to cover spices and preparation. We also have a very nice chicken or tuna satay delivered to our villa but advance booking is necessary. If you'd like to cook yourself the kitchen is well equipped, or if you can't be bothered cooking at all you can send the staff to shop and prepare a simple european food or Indonesian food. Cost (included transport) is paid directly to them.
How can we get around?
Taxis/transport is quite easy to obtain from the nearby hotel or you can use our driver bapak Wayan Darpa, or bapak Surita (check for availability), they will go with a standard price which you can check with the hotel (it's the same all over Candi Dasa area) payment should be paid directly to them. If you have any plan to go sight seeing I suggest you rent the car for the whole day and make the most of it.
What linen is included in the villa?
Linen, towels (included pool towels) and natural soaps are all provided for free usage in the villa. For outdoor activities should you need to bring some towels, care must be taken. For any damage or loss of the villa properties will be charge accordingly.
Do you have any tips that you think would be useful for us to get the best out of our time in your villa?
As the villa is quite remote from the main town, organization and planning is essential for a good holiday. If you can tell me what activity you wish to do while your in Bali we can help you organize your holiday. Some of the activities that we can recommend are: Relaxing by the beach is a must, ask the staff for the tide schedules to get the best timing to swim or play on the beach. Canoeing, you can rent the canoes at the nearby hotel, our staff can assist you with this. A trip to Tenganan Village (pre historic indigenous tribe of Bali ) A trip to Padang Bai to have a relaxing lunch at Topi Inn and snorkeling at the Blue Lagoon. Waterbom Park in Kuta ( do arrange a whole day trip to town, it's worth it ) Bali Zoo in Ubud Bali Safari & Marine Park Shopping in Sukawati Art Market (craft) , Ubud (painting) or Celuk for Silver Massage and body scrub, there is the lady, Ibu Nengah, who can come to the villa to do this for you. We pay Rp. 70.000 for one hour massage or Rp. 110.000 for massage and scrub. Or if you want a more extensive spa treatment you can either go to Alila Spa (at the Alila Hotel) or Andre Spa, an independent small company, they provide transport to and from the villa. Attempting Fishing....my son Douglas has been trying to do this many times, seen a lot of fish but not lucky yet. You can snorkel at our beach but we don't have the equipment for rent, you need to bring your own. Walk around the village and experience a truly Balinese lifestyle Goa Lawah Temple , The Bat Cave Temple of Goa Lawah is one of the most important in Bali . It is located approximately nine kilometres from Klungkung on the east coast of the island, you will pass this temple on your way to the villa. The temple was built in the 11th century. As its name suggests, the cave is the home of thousands of fruit bats that hang on the rock of the cave walls. According to legend, the cave extends all the way to Pura Besakih (the Mother Temple ) more than 30 kilometres away. On holy days, the beach in front of the temple transforms into a site for funeral rites for those who can afford it. Be careful not to disturb the sleeping bats if you step in and explore the cave. As any temple in Bali you will be required to follow the dress code. Please refer to our website under Local Attraction for the List of Activities.
What should I bring?
For your holiday preparation, things that we normally bring with us to Bali from KL: Sunblock is quite expensive in Bali so bring loads from KL Local brand Mosquito repellant ( Autan from Johnson & Johnson ) is widely available. If you like fresh coffee we normally bring our own coffee beans from KL ( boncafe) or nescafe gold instant. Imported cereals You are allowed to bring alcohol to Bali , 1 L for each adult is duty free Personal Medication Cash ( No ATM in Area ) plus not universal use of credit cards, suggest you withdraw money at the ATM in Baggage Reclaim area or change money in town not the airport as the rates are not good. Touch wood, I hope that everything will run smoothly but should you need any medical assistance there are numbers you can call: BIMC, SOS or local doctor. The emergency contact numbers is located in the kitchen next to the phone.
what do I need to plan while I am there
Be Organized: This can be tiresome but will be the key to your holiday. We can help you to plan your holiday but ultimately you need to make the decisions as to what you want to do. We are not a hotel so, if you suddenly want a massage at 2pm, you canít call room service. The same is true of tours, shopping etc. Be specific with what you need and every effort will be made to organize it for you.
What Language is Spoken in Bali?
Most Balinese speak some English, however, take time to make sure you are truly understood and be gracious if the Balinese get it wrong. If in doubt, please ask again. It is rewarding to make some effort to speak Bahasa Indonesia (the national language of Indonesia).
What local customs should I be aware of?
Respect the Local Customs: The Balinese are deeply religious people. Ceremonies are an integral part of their life. If there are only 3 staff members working due to a local ceremony, please understand. Always wear a sarong and sash if entering local temples. There are temples on the grounds, so that traditional Hindu beliefs can be adhered to by the staff. Please note that these temples are off limits to guests.
Are there ATMs near by?
Money can can be a real issue. The national currency is Rupiah. There are money changers everywhere. They cash any type of foreign currency. The main bank is in Klungkung - about a 30 minute drive. There is NO ATM In Candi Dasa, plus even those at the main banks often donít work, particularly if your credit card is not linked with another system like Star, Plus or The Exchange. All hotels accept credit cards, so if you eat out you can charge it. Cash will be needed only for minor purchases. Although Balinese are very honest for safety reasons please donít leave money around, keep your wallet in a safe place. This to avoid any mishaps. We do have a safety deposit box in the Master Bedroom walk- in closet.
Is there anything I should be careful of in the villa?
The floors in the villas are beautiful, but can be very dangerous when wet. Please take extreme care and make sure your feet are dry. Also I suggest kids do not run through the houses especially if they have just got out of the pool.
The management of Villa Anjani accept no responsibility for your safety or security during your stay in Bali, guests are responsible for their own well being, children should be supervised at all times for swimming in the pool but more especially in the sea. Caution should be taken on the passage ways and staircase which can be very slippery when wet. Valuables can be stored in a Safe Deposit Box located in the Master Bedroom, care should be taken not to forget the combination code as this may require a replacement unit.
What kind of security is there?
Even though the area are very safe we do have 24 hour security. There is also a safe for your valubles inside the villa
what happens if I bring Drugs with me?
If you do drugs, and get caught, you will go to jail. End of story. I have asked the staff, that if there is any hard evidence of drug use, to notify the police immediately.
Is there a Medical clinic near by?
There is a clinic in Candi Dasa. For anything else, try to get to a hospital in Denpasar. If this is not possible, there is a hospital in Klung Kung. At last resort use the hospital in Amlampura.
Can I rent a car in Bali
To rent a car and drive in Bali you need an international driverís licence which must be obtained prior to your arrival in Bali. There are a number of car and bike rentals in Candi Dasa.
What is the guest book for?
Please feel free to sign this book when you leave. This way Villa Anjani know if there have been any problems and you can alert future visitors to what you really enjoyed about your stay.
What is the beach like
The beach disappears at high tide. At low tide, it is very safe for swimming. However, if there are high seas (often around a full moon in July or August) please do not tempt fate. As we don't have life guards at the beach you are responsible for your own safety. We are lucky in Candi Dasa that the sea is very clean and you can swim along the coast while looking at the coral.
Are there coconut trees nearby?
Coconuts grow on trees. We are in the middle of a coconut plantation. Itís not often that the coconuts fall but it does happen. I always walk around the trees on my way to the beach and I certainly never sit under one.
Are bugs/pests common?
There are flies, mozzies and assorted other little bugs there. We do fog the villa on a regular basis to keep these under control. If you are highly stressed by bugs, I suggest you also bring your own Aeroguard or something similar. The worst time for flies is mango season - December - and all hotels struggle with this problem.
Are there laundry facilities?
We don't provide professional laundry service in the villa. However we have the facilities (Wash and Dryer and Iron). You may ask the maid to help you with this but limited only for simple garments. Any garments that need special care is better to do it yourself. We don't take responsibility for damage garments caused by our staff as they don't have professional training in this area.
Are there wild dogs in the area?
Bali dogs- These dogs can be the scum of the earth. They are total scavengers and born cowards. I carry a big stick while I am walking and donít mind using it. A loud ďShooooĒ will scare them off. But because of the anti rabies campaign lately, most dogs in the village are vaccinated.
Are there Cows in the area?
Bali Cows: The cows graze around the house. Normally they will ignore you but do not tempt fate and try and feed one. They are very protective of their calves and have been know to charge at you if they feel threatened. They are tethered and they canít go very far.
How long should I stay
Length of Stay: A week is probably the minimum you will need. It does take at least 3 or 4 days to un-wind. If it is your first stay here, then I recommend two weeks. There are more than enough activities and tours to enjoy. Too often have I heard at the end of 6 days, ďI canít believe I have to go home, I have just started to relax!
When is the best time to take local tours?
Tours: I normally recommend doing tours early in the morning. If you leave at 9am, in most cases, you can be back by 1pm and then have the afternoon at your leisure. If you take advantage of this part of the day, it is cooler and there will be less people
What is the shopping like?
Shopping: There are a number of good shops in Candi Dasa. I find the local supermarket is great for gifts. They have a fixed price, many sarongs, carvings and other trinkets. If you want to go further afield, do a day trip to Ubud. In addition to the traditional market, there are many new, very up market shops and the area is well known for its art and crafts. From sarongs to Prada, it can all be found in Ubud.
Is alcohol readily availble?
Wine is a difficult commodity to source in Bali. If you are a big wine drinker, it is probably best to stop at Carrefour on the way from the airport. They have a very limited selection and it costs from US$20 per bottle. Alternatively you can stop by the Pantry in Sanur. When out dining in a restaurant, expect to pay about US $50 per bottle for a very ordinary wine. Spirits and beer, on the other hand, are easy to purchase in any supermarket and are cheap in comparison with Western prices.
Do I need travel insurance?
nsurance: I highly recommend that you buy travel insurance. It is not expensive and is vital to any overseas trip. Ensure that you have medical evacuation coverage in case you need it. In this day and age, it is risky to travel anywhere in the world without insurance
Are there any issues with power in Bali?
East Bali does have power black outs. They do not occur very often but they do happen. The villas have bore water, so if the power goes out, the pump goes off. If you are showering or washing your hair when the power goes out, you might need to rinse off in the pool! (This may sound dire but it is best to alert you of any small hiccup and how to deal with it while you are there. Electricity:Villa Anjani is equipped with three pin power sockets (British) However should you need adaptors, please see Komang and she will provide one.
Is the water safe to drink?
Water: As mentioned before, we do have filtered bore water. I donít recommend drinking it. While it is much cleaner than down in the built up areas of Kuta and Seminyak, why would you risk it? There is always bottled water in the bar fridge in the kitchen and in your rooms.
How do I pay for extras when I am there?
Payment: Payment for extras such as meals, transport, massages etc. must be made directly to respective service provider. If you would like the staff to purchase any supplies (food shopping etc) please give them the money directly plus extra for transport if they have to go to the main market/shop.
What happens if something gets broken during my stay?
Damages, breakages or losses Guests are responsible for looking after the property, leaving it in good order and in a clean condition. Guests also undertake to pay for damages, breakages or losses they may be responsible for during the period of their stay. Villa Anjani reserves the right to reclaim the hired property if the hirer, members of the guest party or guest visitors cause excessive damage or mess.
What happens if my property is lost or damaged?
Responsibility Please be advised that we are not responsible for any loss or damage to personal equipment and property during your stay with Villa Anjani, or during your participation in any activities during your visit to Bali. We will not accept responsibility for any delay, additional expense or inconvenience which maybe caused directly or indirectly by events outside of our control such as late arrival of International flights, civil disturbances, fire, floods, unusually severe weather, acts of God, acts of Government, or the failure of any machinery or equipment

 

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Villa Anjani is marketed by Talia Vashti Ltd, UK registered company number 102880970 with registered address 869 High Road, London N12 8QA, UK.